Returns & Exchanges
30 DAYS SATISFACTION OR MONEY BACK GUARANTEE THANKS TO THE PROCEDURE OF EASY RETURN OF GOODS
Aren’t you fully satisfied with your order? No problem: you have 30 days to ask for returning your goods through the procedure Easy Return, the service that 7camicie offers to its online customers to return goods in a few easy steps.
You can decide to return any product purchased on 7camicie.com within 30 days from the delivery date. That's how:
- Click here
- Tell us the reason for the return. If you need a size change, please specify in your return request the size you wish to receive as a replacement. Witht the Return&Change service, We will send you a new order with the right size FOR FREE (Return & Exchange service is valid only in UE countries)
- Once your return request is authorised, write your order number on the package and send it to:
7camicie Shop Online
Tandem
Via Nicaragua 1
00071 Pomezia (RM)
Italia
We remind you that transport costs for the return of goods shall be borne directly by the customer. We advise you to choose a courier who provides you with a shipment tracking code so that you can always track your return
Returns sent without opening the return procedure described above will not be processed and refunded
Returns Office will not accept shipments for which payment of customs duties will be required. Please check with your courier if and how to pay customs duties before sending the return.
All returns are processed within 14/20 working days from the moment the goods are received at the 7camicie warehouses.
Reimbursement Mode
After receiving the product/s and having carried out the necessary checks on the status of the product, 7camicie will reimburse the amount by transfer of the amount charged on the Credit Card, on the PayPal account or by bank transfer. In the latter case, be sure you promptly provide the bank details on which you want to obtain the reimbursement (Cod. ABI - CAB – Bank Account-SWIFT of the invoice holder).
The reimbursement time can range from 10 to 20 working days from the moment when 7camicie receives the goods in its warehouse.
Right of withdrawal
Under article. 64 et following articles of the Legislative Decree no. 206/2005, if the Customer is a consumer (i.e. is a natural person who buys goods for purposes not related to his professional activity, that is he does not purchase by indicating in the order form to Karatti s.r.l. a reference of VAT number), he has the right to terminate the purchase contract for any reason, without penalty and except as indicated in the following point.
The right of withdrawal is subject to the following mandatory conditions: he right is applied to the product purchased in its entirety; it is not possible to exercise the withdrawal only on part of the product purchased.
The purchased good must be returned intact and in the original package, complete in all its parts (including packaging and documentation); except in the case of faulty or defective garments. It is not allowed to make the change of size or of model of the purchased.